How we start
The way we take on a new block, step by step
Request a management review
You get in touch with the address of your block and a little detail about what is going wrong, and we arrange a time to talk it through with you.
We inspect the building
We visit the block, walk the communal areas, read the existing paperwork and note the repairs, compliance gaps and money matters that need attention.
We agree the scope and terms
We set out in writing what we will manage, what we charge for it and what we need from leaseholders, then you and the freeholder or residents' company approve it.
We take over and settle in
Once the handover is complete, we write to every leaseholder, introduce ourselves, set up the accounts and begin the maintenance schedule for the building.